Cancellation and refund policy
Clear rules, no surprises.
Plans do not renew on their own
Each plan covers a fixed period of 3 or 12 months. When it ends, SEO work on that website stops until you choose to renew. Nothing is charged automatically.
Cancelling
You can stop at any time by not renewing. The work continues until the end of the period you paid for, and your data and reports stay available.
Refunds
Because the work starts immediately after payment, paid periods are not refundable once the service has started on your website. If the service could not start, for example because your website could not be reached, contact us within 7 days of payment and we refund you in full.
How refunds are paid
Approved refunds are returned to the original payment method through Razorpay, usually within 5 to 7 working days.
Contact
Email hello@nexaeagle.com with your account email and website address.
Last updated: 2026.